Frequently asked questions.

Dietary Restrictions

We can accommodate most dietary restrictions with a minimum of 48 hours notice. Please specify any dietary restrictions your party may have at the time of booking.

We are unable to accommodate:

  • Severe Allium Allergies

  • Butter and Egg Intolerances

Parking & Transportation

Parking is available in metered street spots or in pay lots at Broadway and Mercer or on 10th Avenue behind Carrello Restaurant, which is directly across from Altura. Capitol Hill is a popular evening destination and parking can be challenging. Metering in Capitol Hill goes until 10pm with a two hour maximum. You may want to consider a taxi or ride-hailing service. There is also a light rail station four blocks south of Altura.

Arrival Times

Altura’s entrance is quite small and does not allocate space for those who arrive early to their reservation. We ask that you arrive no earlier than 5 minutes before your reservation time. With this being said, we also cannot accept those that arrive later than 15 minutes past their reservation time as everything is pre-coursed for the allotted turn time per dining experience.

Dress Code

Guests dine at Altura for a variety of occasions. We invite you to dine in whatever way feels most comfortable as long as it involves both clothes and shoes.

We request guests be mindful of donning perfume or cologne before dinner. We are a small restaurant and these scents can become overwhelming and disruptive to the dining experience of other guests.

Corkage

We are happy to serve a special bottle you have brought with you. Please contact us directly if you would like to drop off your wine earlier in the day for decanting. We charge a corkage fee of $50 per 750ml for up to two bottles and $55 each for a third bottle and beyond.

Seating Options

You have the option to book seats at the Chef's Counter or at a table. If your preferred option is not available, please indicate this in your reservation notes, and we will accommodate if at all possible. You may also add yourself to our waitlist.

Cancellation Policy

For parties of 1-6 guests, your deposit is refundable if you cancel or reschedule at least 48 hours before the reservation time. For parties of 7-10 guests, and for all special event or holiday bookings, your deposit is refundable if cancellation is made at least 1 week (7 days) before the reservation time. If you need to cancel or change your reservation, please call or email us. If we are not available or are closed, please leave a detailed message and we will contact you as soon as possible. We will honor the time-stamp of your message for the purpose of refunding your deposit. You can always transfer your reservation to another person.

For full-restaurant buyouts, a nonrefundable 50% deposit is due 4 weeks (28 days) prior to the reservation date. Please email us to inquire about a buyout.

Giving Away or Selling Your Reservation

Your reservation is completely transferable. You may make a reservation as a gift for someone else, or you may sell it if you are unable to keep it yourself. To transfer a reservation, log in to your Tock account and then select, “Reservations.” Each reservation has a transfer button next to it.
Please note, however, that selling reservations for greater than face value may be illegal in your area. Anyone who purchases a reservation from another patron should take care to ensure that they have received a formal transfer of the reservation through the restaurant’s official website. Any reservations purchased on the secondary market are at the purchaser’s risk. We cannot accept responsibility for forgeries or misrepresentations.

Full Restaurant Buy-outs

For full-restaurant buyout requests, please email us at altura@alturarestaurant.com to coordinate a date and time.
Out buyout guidelines and pricing can be found here

Walk-Ins

We are unable to accommodate walk-ins at this time. For last minute reservations, please contact us directly via phone or email.

(206) 402 6749

altura@alturarestaurant.com